Dealers

Trade Show Security for Watch Dealers 2026: Complete Checklist for Exhibitions and Pop-Ups

Malaysia
Last updated
February 16, 2026

Trade shows and pop-up events are fantastic for exposure, sales, and networking. They're also when your inventory faces risks it never encounters in your shop.

Unfamiliar venues, temporary security setups, crowds of strangers, and overnight storage challenges create a unique risk profile. Dealers who prepare properly thrive at exhibitions. Those who don't sometimes learn expensive lessons. This guide covers everything from packing to breakdown, including the specific coverage requirements that apply when you take stock outside your premises.

What this article covers:

  • Pre-event planning and notification
  • Transit security to and from venues
  • Booth setup and display security
  • Staffing requirements during events
  • Overnight storage protocols
  • Post-event procedures
  • Coverage considerations and gaps

Pre-Event Planning

Preparation starts weeks before the event, not the night before.

Notification Requirements

Most stock protection requires you to notify your provider before taking significant stock to an exhibition. This isn't optional.

Notification ElementDetails to Provide
Event name and datesFull exhibition period
Venue addressComplete location details
Value of stock attendingAccurate estimate
Security arrangementsVenue security details
Overnight storage planHow goods will be secured
StaffingWho will be present
Notify early. Some providers need 14-30 days notice for exhibition coverage. Last-minute notification may not be accepted.

Venue Security Assessment

Before committing to an event, evaluate the venue's security:

FactorWhat to Check
Venue security staff24-hour presence during event?
Access controlHow is exhibition hall secured after hours?
CCTV coverageDoes it cover your booth area?
Safe/vault availabilityIs secure overnight storage available?
Loading dock securityHow are goods received?
Emergency proceduresFire, evacuation, incident response
Request this information from event organisers. Reputable trade shows will have detailed security briefs available.

Stock Selection

Don't take everything. Curate strategically:

ConsiderationApproach
Value concentrationAvoid putting all high-value pieces at risk
Display needsTake what you'll actually show
Sales potentialMatch stock to expected audience
Coverage limitsStay within exhibition coverage limits
ReplaceabilityConsider if items are unique or replaceable
Some dealers use "show pieces" for display and take orders, rather than carrying full inventory.

Transit Security

Getting stock to and from the venue is high-risk. Apply personal conveyance rules rigorously.

Packing for Transit

RequirementWhy
Individual protectionEach piece wrapped/boxed
Inconspicuous casesNo branded luggage
Shock protectionPadded cases for transport
Inventory listKnow exactly what's in each case
Photos pre-departureDocument condition

Transit Rules

The same rules apply as personal delivery:

  • Goods within arm's reach at all times
  • No unattended vehicles
  • Direct route to venue
  • Two-person transit for significant values
For high-value shipments (over SGD 100,000 / RM 350,000), consider:
  • Secure courier services (with explicit coverage confirmation)
  • Armed transport services
  • Split shipments (don't transport everything at once)

Arrival at Venue

StepAction
1Document arrival time
2Go directly to booth/setup area
3Verify venue security is present
4Unpack and inventory immediately
5Secure items in display or safe
6Report any transit issues immediately
Never leave cases unattended during setup, even in a "secure" venue.

Booth Setup and Display Security

Your booth configuration directly affects security during the event.

Display Case Requirements

Most stock protection has specific requirements for exhibition displays:

RequirementTypical Standard
Locked showcasesAll displays must lock
Case materialGlass minimum thickness, often laminated
Lock qualityApproved lock types
Key controlKeys removed when unattended
PositioningCases visible to staff at all times
Verify your specific requirements before the event. Non-compliant displays may void coverage.

Booth Layout Best Practices

ElementRecommendation
SightlinesStaff can see all displays from any position
Access pointsLimited entry to booth area
High-value placementMost valuable pieces nearest staff
BarriersPhysical barriers to prevent grab-and-run
LightingWell-lit, no shadowed areas

Display Quantity Limits

Don't overcrowd displays. Many policies limit the value that can be in displays at any time. Excess stock should be in a secure safe, not on show.
Display TypeTypical Limit
Open display (supervised)Lower limits, strict staffing
Locked showcaseHigher limits
In-safe storageHighest limits
Rotate pieces through display rather than showing everything simultaneously.

Staffing Requirements

This is where many dealers fail coverage requirements without realising it.

Minimum Staffing Standards

Most exhibition coverage requires minimum two persons present at all times when stock is on display.

SituationRequired Staffing
Booth open with stock displayed2 persons minimum
Stock in locked cases, booth unattended brieflyMay be permitted with locked cases
Stock removed to safe1 person may suffice
One person is almost never sufficient when stock is displayed. If your colleague needs a bathroom break, the remaining person should secure stock in the safe first.

Staff Responsibilities

RoleResponsibilities
PrimaryCustomer engagement, sales
SecondarySecurity watch, display monitoring
BothNever leave booth unattended with stock displayed

Breaks and Shift Coverage

Plan for the full day:

  • Lunch breaks require coverage or stock secured
  • Multiple days require fresh staff or rest periods
  • Evening events may need different staffing than daytime
If it's just you at the show, you have a problem. Either bring help or plan to secure all stock every time you need to step away.

Overnight Storage

This is the most critical security period at any exhibition.

Overnight Requirements

Typical exhibition coverage requires:

RequirementStandard
All stock removed from displayNo exceptions
Stored in approved safeOn-site or designated facility
Safe specificationsMinimum rating requirements
Safe locationVenue-approved secure area
DocumentationLog of items secured
"I'll just cover the display case with a cloth" is not acceptable. All stock must be in a properly rated safe.

Safe Options at Events

OptionConsiderations
Venue-provided safeCheck rating meets requirements
Your portable safeMust meet specifications
Venue strong roomOften available at major exhibitions
Bank night depositIf venue lacks adequate storage
Take stock to hotelOnly if hotel has approved storage
Never store exhibition stock in:
  • Your hotel room
  • Hotel room safe (value limits too low)
  • Car boot
  • "Secured" areas without proper safes

Overnight Documentation

DocumentDetails
Inventory of secured itemsEvery piece logged
Safe access logWho opened/closed, when
Venue security confirmationTheir acknowledgment of your secured items
Seal or lock verificationEvidence of no tampering

During the Event: Daily Security Procedures

Maintain consistent security throughout the exhibition.

Opening Routine

StepAction
1Arrive before official opening
2Retrieve stock from safe (two persons)
3Verify inventory against list
4Document any issues immediately
5Set up display
6Confirm all locks functioning

Throughout the Day

PracticePurpose
Regular display checksVerify all pieces present
Two-person minimum maintainedCoverage compliance
Customer handling protocolsControlled viewing
Break coverage plannedNo unattended stock
Unusual activity notedSecurity awareness

Customer Viewing

Handle customer viewings carefully:

ProtocolReason
One piece at a time from caseLimits exposure
Customer hands over tableYour control of piece
Return to case before next pieceNo accumulation outside case
Staff member holds piece for photosDoesn't leave your hands
Never hand multiple pieces to a customer simultaneously. Distraction theft relies on overwhelming your attention.

Closing Routine

StepAction
1Inventory all stock before closing
2Note any discrepancies immediately
3Secure all stock in safe (two persons)
4Document secured inventory
5Verify safe properly locked
6Confirm venue security for overnight

Post-Event Procedures

The event isn't over until stock is safely back in your premises.

Breakdown and Packing

StepAction
1Full inventory before packing
2Document condition (photos)
3Pack securely as for transit
4Two persons for loading
5Direct return to premises

Return Transit

Apply the same transit security as outbound:

  • Personal conveyance rules
  • No unattended vehicle stops
  • Direct route
  • Two persons for significant values

Post-Event Documentation

DocumentPurpose
Final inventory reconciliationConfirms nothing missing
Condition notesAny issues from event
Event summaryFor future reference
Any incident reportsIf anything occurred

Coverage Considerations

Exhibition coverage often has specific terms separate from normal premises coverage.

Common Exhibition Requirements

RequirementTypical Standard
Prior notification14-30 days before event
Value limitsMay differ from premises limits
StaffingMinimum 2 persons when displayed
Display casesLocked, approved specifications
Overnight storageApproved safe, specific rating
TransitPersonal conveyance rules apply

Coverage Gaps to Know

SituationOften NOT Covered
Stock left in unlocked displayNon-compliance with terms
Single-person staffingBelow minimum requirement
Hotel room storageBelow safe specifications
Unattended vehicleStandard exclusion applies
Post-event celebrationAfter official hours

Event-Specific Endorsements

Some events may require specific endorsements or declarations. Major shows like Singapore Watch Fair or TIME exhibitions may have specific provider requirements. Verify well in advance.

FAQ

Do I need separate exhibition coverage?

Usually no, but you need your existing coverage to extend to exhibitions. This typically requires notification and compliance with exhibition-specific terms. Some high-frequency exhibitors add exhibition endorsements.

What if the venue's safe doesn't meet requirements?

Find alternative storage that does meet requirements: bank night deposit, off-site secure storage, or portable safe you bring that meets specifications. Don't compromise on safe ratings.

Can I exhibit alone?

For display of stock, typically no. Two-person minimum is standard. For non-display presence (taking orders only, no physical stock), one person may suffice. Verify your specific terms.

What about overseas exhibitions?

Additional considerations apply: transit coverage for international transport, territorial limits of your coverage, customs documentation, and potentially temporary import requirements. Notify provider well in advance.

Are pop-up shops treated like trade shows?

Often yes. Any temporary premises or off-site sales typically trigger exhibition-type requirements: notification, security standards, staffing minimums.

What if something is stolen during the event?

Report immediately to venue security and police. Document everything. Notify your coverage provider within 24 hours. Preserve any CCTV footage the venue has.

Do I need to declare exact pieces or just value?

Depends on your coverage. Some require itemised lists; others accept total value. Higher-value exhibitions may require specific piece listings.

What happens if I don't notify my provider?

You may have no coverage for the event. Stock outside your notified premises without approval is typically excluded. Don't assume coverage extends automatically.

MINT Conclusion

Trade shows and exhibitions can drive significant business, but they require serious security preparation.

The dealers who succeed at events are those who treat exhibition security as a complete process: notification, transit, display, staffing, overnight storage, and return.

MINT provides specialised stock protection for watch dealers and jewellers in Singapore and Malaysia, with clear exhibition terms and practical requirements for event participation.

Speak with MINT about dealer coverage